⚠️ Disclaimer of Warranties

1. Disclaimer Overview

This Disclaimer of Warranties ("Disclaimer") applies to your use of InkDecoder, an AI-powered document transcription service. By accessing or using our service, you acknowledge and agree to the terms of this disclaimer.

InkDecoder disclaims all warranties to the fullest extent permitted by applicable law. This includes, but is not limited to, warranties regarding the accuracy, reliability, availability, or suitability of our transcription services for any particular purpose.

2. Disclaimer of Express Warranties

• Transcription Quality: The accuracy, completeness, or reliability of AI-generated transcriptions
• Service Performance: Processing speed, uptime, or consistent availability
• Error-Free Operation: Freedom from bugs, viruses, or technical malfunctions
• Specific Results: Achievement of particular outcomes or meeting specific user expectations
• Data Security: Absolute protection against unauthorized access or data breaches
• Compatibility: Operation with all devices, browsers, or operating systems
• Continuous Service: Uninterrupted access or service availability

Any statements made in our marketing materials, documentation, or communications are provided for informational purposes only and do not constitute warranties or guarantees.

3. Disclaimer of Implied Warranties

3.1 Merchantability

We disclaim any warranty that the service will be merchantable or suitable for general use. The AI transcription technology may not perform as expected in all circumstances.

3.2 Fitness for a Particular Purpose

We disclaim any warranty that our service will be suitable for your specific needs, whether for:

• Legal document processing
• Medical record transcription
• Academic or research purposes
• Business or commercial applications
• Historical document preservation
• Any other specialized use case

3.3 Non-Infringement

We disclaim any warranty that your use of the service will not infringe upon the intellectual property rights of third parties. Users are responsible for ensuring they have the right to process uploaded documents.

3.4 Quality and Performance

We disclaim any warranty regarding the quality, accuracy, or performance of transcription results. AI technology has inherent limitations and may produce errors.

4. Transcription Accuracy Disclaimer

4.1 Accuracy Limitations

Transcription accuracy may be affected by:

• Image Quality: Resolution, lighting, focus, and scan quality
• Document Condition: Age, damage, fading, or poor contrast
• Handwriting Legibility: Individual writing styles and clarity
• Language Complexity: Technical terms, abbreviations, or non-standard text
• Character Recognition: Similar-looking letters, numbers, or symbols
• Document Format: Tables, multi-column layouts, or complex formatting

4.2 User Responsibility

You acknowledge and agree that:

• You must review and verify all transcribed content before use
• InkDecoder is not responsible for errors in transcription
• You should not rely solely on AI transcription for important documents
• Professional human review may be necessary for critical applications

4.3 No Guarantee of Accuracy

InkDecoder makes no representations or warranties regarding the accuracy rate of transcriptions, even when accuracy percentages or quality metrics are displayed. These metrics are estimates only.

5. Service Availability Disclaimer

5.1 Uptime and Availability

InkDecoder does not guarantee:

• Continuous, uninterrupted service availability
• Specific uptime percentages or service level agreements
• Immediate processing or response times
• Availability during maintenance or updates
• Service access from all geographic locations

5.2 Service Interruptions

Service may be interrupted due to:

• Scheduled maintenance and updates
• Technical difficulties or server issues
• Third-party service provider outages
• Network connectivity problems
• Security incidents or protective measures
• Force majeure events beyond our control

5.3 Geographic Limitations

Service availability may vary by geographic location due to legal restrictions, technical limitations, or business decisions. We do not warrant availability in all jurisdictions.

6. Third-Party Services Disclaimer

6.1 AI Processing Services

InkDecoder utilizes third-party AI services (including OpenAI) for document processing. We disclaim any warranties regarding:

• Third-party service availability or performance
• Accuracy or reliability of third-party AI models
• Changes to third-party service terms or capabilities
• Data handling practices of third-party providers

6.2 Payment Processing

Payment processing is handled by Stripe. We disclaim warranties regarding:

• Payment processing availability or speed
• Security of payment information (handled by Stripe)
• Resolution of payment disputes or chargebacks
• Compliance with financial regulations in all jurisdictions

6.3 Integration Dependencies

Our service depends on various third-party technologies and services. Changes, outages, or discontinuation of these services may affect InkDecoder's functionality without prior notice.

7. Data Loss and Security Disclaimer

7.1 Data Protection

While we implement security measures to protect your data, we disclaim warranties regarding:

• Absolute protection against data breaches or unauthorized access
• Prevention of all forms of cyber attacks or security threats
• Complete data backup and recovery capabilities
• Protection against all forms of data loss or corruption

7.2 User Responsibility for Backups

You are solely responsible for:

• Maintaining backups of important documents and transcriptions
• Downloading and saving transcribed content
• Protecting your account credentials and access
• Notifying us promptly of any security concerns

7.3 Data Retention Limitations

We do not guarantee permanent storage of your data and may delete inactive accounts or old data according to our retention policies.

8. Compatibility and Performance Disclaimer

8.1 Device and Browser Compatibility

InkDecoder may not function properly on all:

• Web browsers or browser versions
• Operating systems or device types
• Mobile devices or screen sizes
• Network configurations or connection speeds

8.2 Performance Variations

Service performance may vary based on:

• User's internet connection speed and stability
• Device processing power and available memory
• Document size, complexity, and file format
• Server load and processing queue
• Geographic location and network routing

8.3 File Format Support

We do not guarantee support for all file formats or the ability to process all types of document images successfully.

9. Legal and Professional Advice Disclaimer

9.1 Professional Services Disclaimer

InkDecoder and its transcription services:

• Do not constitute legal, medical, or professional advice
• Are not a substitute for professional consultation
• Should not be used as the sole basis for important decisions
• Do not create any professional service relationship

9.2 Document Authenticity

We do not verify, authenticate, or validate:

• The authenticity or legal validity of uploaded documents
• The accuracy of information contained in source documents
• Compliance with legal or regulatory requirements
• The user's right to process or transcribe specific documents

9.3 Regulatory Compliance

Users are solely responsible for ensuring their use of InkDecoder complies with applicable laws, regulations, and professional standards in their jurisdiction.

10. Business and Commercial Use Disclaimer

10.1 Commercial Suitability

InkDecoder does not warrant suitability for:

• Mission-critical business operations
• High-volume commercial processing
• Integration with enterprise systems
• Compliance with industry-specific regulations
• Meeting specific business performance requirements

10.2 Business Continuity

We do not guarantee:

• Business continuity or disaster recovery capabilities
• Service level agreements for commercial users
• Priority support or dedicated resources
• Customization for specific business needs

10.3 Scalability and Volume

Service performance and availability may be affected by high usage volumes. We do not warrant the ability to handle unlimited processing requests or guarantee consistent performance during peak usage periods.

11. Limitation of Remedies

• Reprocessing of documents when technically feasible
• Service credit or refund at our sole discretion
• Account termination and cessation of charges

In no event shall our total liability exceed the amount paid by you for the service in the 12 months preceding any claim.

12. User Acknowledgment

By using InkDecoder, you acknowledge and agree that:

1. You have read and understood this Disclaimer of Warranties
2. You accept all risks associated with using AI transcription technology
3. You will not rely solely on InkDecoder results for critical decisions
4. You understand the limitations and potential inaccuracies of AI processing
5. You are responsible for verifying all transcribed content
6. You will use the service at your own risk and discretion
7. You have adequate insurance or protection for your business needs
8. You will seek professional advice when appropriate

13. Contact Information